Order & Return Shipment

For purchasing our products please contact your local distributor.

• Click here for the list of our distributors

If there is no local Brain Products dealer in your country, please contact us directly by phone at +49 (0) 8105 733 84 0 or by email ().

Terms & Conditions:

Order Addendi:
Some orders require an order form (addendum) to be completed by you and/or your distributor:

Purchase a three-month license of BrainVision Analyzer 2including full support during the entire testing period for just 250,- Euro which covers our handling & shipment charges and will be 100% credited with your possible purchase of an unrestricted Analyzer 2 package!

Please fill in the form and fax it back signed to: +49 (0) 8105 733 84 505. Thank you!

The return of goods can be necessary due to different reasons: Non working devices, items wrongly delivered or demonstration period terminated.  If no information is attached to the shipment to explain why the goods have been returned, it normally takes hours, if not days, to contact the sender and clarify the issue.

You can actively help us by filling in the RMA form and attaching it to the shipment. With this you help us to collect all relevant information about the returned goods in the quickest possible way and to dispatch the return in an even faster and more efficient way.

Before returning goods please send an email with a statement explaining the problem to Mrs. Monika Heiß: