How to Order
For purchasing our products please contact your local distributor. If there is no local Brain Products distributor in your country, please contact us directly by phone at +49 (0) 8105 733 84 0 or by email ().
Terms & Conditions
In any case where a need for interpretation, an ambiguity or dispute arises from the translation of these documents to other languages, the meaning and intent as given by the German language version is herewith established to be binding.
Terms & Conditions - English Version
Type: pdf Size: 108.9 KB
Type: pdf Size: 108.9 KB
Terms & Conditions - German Version
Type: pdf Size: 110.9 KB
Type: pdf Size: 110.9 KB
Warranty Conditions
Warranty Conditions
Type: pdf Size: 99.0 KB
Type: pdf Size: 99.0 KB
Upgrade Order Form
Use this form when ordering an upgrade that implies exchanging a medical device into a non-medical device.
Upgrade Order Form
Type: pdf Size: 704.6 KB
Type: pdf Size: 704.6 KB
Application Suite Trial Package (2 months trial license)
Purchase a time-limited (2 months) hardware bound license (USB dongle), that is valid for all Brain Products software solutions - BrainVision Recorder, Analyzer 2 and RecView - for 100 Euro (excl. VAT)
only.
Application Suite Trial Package Order Form
Type: pdf Size: 1.7 MB
Type: pdf Size: 1.7 MB
LiveAmp (8ch / 16ch version)
When ordering a LiveAmp 8 or a LiveAmp 16 with active or passive gel electrodes, please complete the respective form and forward it (to your local distributor or us ()) along with your order.
Order Addendum for LiveAmp 8/16 with passive electrodes (LiveCap)
Type: xlsx Size: 240.8 KB
Type: xlsx Size: 240.8 KB
Order Addendum for LiveAmp 8/16 with active electrodes (actiCAP snap)
Type: xlsx Size: 234.8 KB
Type: xlsx Size: 234.8 KB
Return Shipment & RMA Form
The return of goods can be necessary due to different reasons: Non working devices, items wrongly delivered or demonstration period terminated. If no information is attached to the shipment to explain why the goods have been returned, it normally takes hours, if not days, to contact the sender and clarify the issue.
You can actively help us by filling in the RMA form and attaching it to the shipment. With this you help us to collect all relevant information about the returned goods in the quickest possible way and to dispatch the return in an even faster and more efficient way.
Before returning goods please email us a statement explaining the problem ().
You can actively help us by filling in the RMA form and attaching it to the shipment. With this you help us to collect all relevant information about the returned goods in the quickest possible way and to dispatch the return in an even faster and more efficient way.
Before returning goods please email us a statement explaining the problem ().
RMA form for return shipment
Type: pdf Size: 1.5 MB
Type: pdf Size: 1.5 MB
